Privacy Policy

We collect basic details and payment information necessary to deliver our scheduling and billing services. This includes:

• Contact information (name, email, phone number)
• Payment and billing information for subscription processing
• Gym and member data you input into our system
• Usage analytics to improve our service

Your data security is our top priority. We implement industry-standard security measures:

• All data is encrypted in storage using AES-256 encryption
• Data transmission is secured with TLS encryption
• Regular security audits and vulnerability assessments
• Limited access controls and staff training on data handling

We retain your data only as long as needed to provide our services and comply with legal obligations:

• Active account data is retained for the duration of your subscription
• Billing records are kept for 7 years for tax and accounting purposes
• Deleted data is purged from our systems within 30 days
• Backup data is securely destroyed according to our retention schedule

You have comprehensive rights regarding your personal data:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (right to be forgotten)
• Portability: Export your data in a machine-readable format
• Objection: Object to processing of your personal data for marketing purposes

Response Time: We respond to all data requests within 30 days following GDPR and CCPA procedures.

We work with trusted third-party services to provide our platform:

• Payment processing through PCI-compliant providers (Stripe)
• Cloud hosting services with enterprise-grade security
• Email delivery services for notifications and communications
• Analytics services (with anonymized data only)

We do not sell or share your personal data with third parties for marketing purposes.