Cookie & Tracking Policy
Last updated: January 2025
Essential CookiesAlways Active
These cookies are necessary for the website to function and cannot be disabled:
- Authentication cookies: Keep you logged in to your account
- Session cookies: Maintain your preferences during your visit
- Security cookies: Protect against cross-site request forgery attacks
- Load balancing cookies: Ensure optimal performance
Retention: These cookies expire when you close your browser or after 24 hours of inactivity.
Analytics CookiesOptional
These cookies help us understand how you use our website to improve your experience:
- Google Analytics: Anonymized usage statistics and page views
- Performance monitoring: Track page load times and errors
- Feature usage: Understand which features are most valuable
- User journey tracking: Optimize the user experience flow
Data Anonymization
All analytics data is anonymized and aggregated. We cannot identify individual users from this data, and it's used solely for improving our service.
Preference CookiesOptional
These cookies remember your choices to provide a personalized experience:
- Theme preferences: Remember your light/dark mode choice
- Language settings: Store your preferred language
- Dashboard layout: Remember your customized dashboard arrangement
- Notification preferences: Store your notification settings
Storage duration: Preference cookies are stored for up to 1 year or until you clear your browser data.
Cookie Consent Management
You have full control over which cookies we use:
Consent Banner
When you first visit, you'll see a banner allowing you to accept or decline optional cookies.
Granular Control
You can enable/disable specific cookie categories through the preferences panel.
Change Your Preferences
You can update your cookie preferences at any time by clicking the "Cookie Preferences" link in our footer or clearing your browser cookies.
Third-Party Cookies
Some cookies are set by third-party services we use:
| Service | Purpose | Opt-out |
|---|---|---|
| Google Analytics | Website usage analytics | Cookie preferences panel |
| Stripe | Payment processing security | Required for payments |
| Intercom | Customer support chat | Disable chat widget |
Contact & Questions
If you have questions about our cookie usage or need help managing your preferences:
Email: privacy@fitsquirrel.com
Support: Available through the chat widget (bottom right)
Response Time: Within 24 hours for cookie-related inquiries